Report stolen identity to cellphone company

imagesThe Pakistan Telecommunication Authority (PTA) Tuesday advised mobile phone subscribers to get their SIM data corrected from the customer service centres of cellphone operators.

It said a new service named “SIM information system” has been introduced to enable the subscribers to know the total number of SIMs issued against their names with each mobile operator.

It has been observed that mobile users after getting the information by sending their CNIC number to 668 were contacting the helpline service to know the details of the numbers issued against their CNIC without their knowledge.

In a statement, PTA said the users should visit the customer centres of the mobile operators to resolve the issue. In order to get the data corrected, the mobile users would have to personally visit the centres and fill an undertaking by listing all the SIM numbers in their use after which they would get the unwanted numbers withdrawn from their accounts. The centres would return a copy of the undertaking to the customer.PTA has now made it compulsory for all mobile users to have their SIMs registered in their names.

The unauthorized SIM owners have been advised to register the SIM(s) in their names within seven days of the notification from the customer service centre concerned or have their calling facility stopped after thirteen days and the SIM completely blocked after seventeen days.

The data currently available was updated till January 31, 2009, which would be regularly updated. — Staff Reporter

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